The fastest way to report a problem is inside MindAttract through Settings → Report a problem. The app prepares privacy-safe technical details that help us understand what happened.
Contact MindAttract
Email support@mindattract.com for product questions or backup help.
Email feedback@mindattract.com for beta feedback and problem reports.
Helpful details to include
What you were doing
Tell us the screen, ritual, action, or workflow you were using.
What happened
Explain what you expected and what happened instead.
Device context
Include app version/build, iPhone model, and iOS version when possible.
Visual evidence
Screenshots or a short screen recording can help when the issue is visual or repeatable.
Local data and backups
MindAttract stores personal content locally on your device by default. We cannot recover local data from a lost, damaged, erased, or replaced device unless you previously created and retained a valid MindAttract backup.
Create a backup through Settings → Backup & Restore → Create backup.
Before sending a report
- Force-quit MindAttract and reopen it once.
- Confirm whether the behavior happens again.
- Check whether it occurs in light mode, dark mode, or both.
- Tell us whether Reduce Motion is enabled.
- Do not delete the app before creating a backup if you need to preserve local data.
Privacy
Read how MindAttract handles local content, backups, optional feedback, and technical diagnostics in the Privacy Policy.